Nine Casino — Privacy Notice
This notice tells UK readers what personal information is handled when you browse these pages or open a player profile. NineCasino follows the UK GDPR and the Data Protection Act 2018. The brand is operated by Dama N.V. in Curaçao and has been active since 2021.
Who controls your data
Dama N.V. is the controller for processing connected with this English-language site and the linked player services. Day-to-day privacy questions for NineCasino can be sent to [email protected], preferably from the email stored on your profile.
Nine Casino may ask for reasonable proof of identity before releasing account records, so another person cannot obtain your details by impersonation.
Information gathered while browsing
Without signing in to NineCasino, typical technical data may include:
- IP address, browser family, device class and operating system.
- Pages opened, referring URL and approximate timestamps.
- Cookie IDs and the consent choices you make via the banner.
- Content of messages you send from this site to [email protected].
No cashdesk movements or stake settlements occur on these Nine Casino editorial pages alone.
Information linked to a player profile
After you register or sign in at Nine Casino, additional categories are processed in the secured area: registration fields, verification files, deposit and withdrawal history, session activity, safer-play settings and support tickets.
NineCasino runs identity checks under the KYC policy. Screening related to financial crime follows the AML policy. Sign-in and registration flow notes sit on the login page; mobile clients are described on the app page.
Why data is used
Processing at Nine Casino rests on one or more of these bases, depending on the task:
- Legitimate interests — keeping the site secure, spotting abuse, improving navigation and measuring anonymised reach.
- Contract — running your account, completing payments and delivering promotions you choose to accept.
- Legal duty — age verification, anti-money-laundering obligations, tax or regulatory reporting, and replies to lawful requests.
- Consent — non-essential cookies and optional marketing where you have opted in.
Browsing signals from NineCasino are not sold to data brokers or used for unrelated commercial profiling.
Cookies and similar tools
Strictly necessary cookies on Nine Casino keep sessions stable and protect security settings. Analytics or preference cookies load only after consent where the rules require it.
You can withdraw consent through the banner, clear stored cookies in the browser, or block categories in browser settings. Turning off necessary cookies may stop some NineCasino pages from working correctly.
Sharing with service partners
Processors help NineCasino with hosting, content delivery, fraud controls, payment routing and customer-support tooling. Each is bound by contract to process data only on our instructions and to apply suitable safeguards.
Nine Casino does not rent or trade personal profiles for third-party advertising lists. Where a transfer outside the UK is required, recognised tools such as the UK International Data Transfer Agreement or standard contractual clauses are used.
How long records are kept
- Server and security logs — usually up to twelve months, longer while an incident is investigated.
- Support messages — for the life of the enquiry plus a short archive, then deletion or anonymisation.
- Account and payment history — for the contract period and afterwards as gambling, tax and AML law require (often five to seven years, or longer where mandated).
- Verification documents — for the periods set in the KYC policy, then securely destroyed.
- Cookie consent proofs — as long as needed to show ePrivacy compliance.
Retention clocks at Nine Casino follow the shortest period that still meets licensing and tax duties.
Security practices
Traffic to Nine Casino is protected with TLS in transit. Access to systems is role-based, networks are filtered, and configurations are reviewed on a recurring schedule. Staff who handle personal data receive confidentiality training.
No online service is risk-free. If you suspect someone else has entered your NineCasino account, change the password immediately and contact support from your registered email.
Your rights under UK law
You may ask Nine Casino for access, correction, erasure, restriction, objection to processing based on legitimate interests, and data portability where the law allows it.
Email [email protected] with enough detail for NineCasino to find the request. You may also complain to the Information Commissioner’s Office (ICO) if you believe data-protection rules have been broken.
Promotions, payments and this notice
Offer headlines on Nine Casino such as up to £1,290 + 250 Free Spins are marketing summaries only; accepting a promotion does not expand the data categories beyond those already described for account and payment processing.
Cashier options and typical settlement notes are listed on Payment methods. Bonus mechanics for NineCasino are summarised on the Bonus page.
Changes and further reading
This notice may be revised when products, processors or legal duties change. The version of the NineCasino privacy text published at the time of your visit applies. Significant updates may be highlighted here.
Further reading on Nine Casino includes Terms, Responsible gambling, KYC and AML.